Luke still has no passport!! UGH!

We submitted the application at the post office on May 29.... requested expedited service with overnight delivery. Check was cashed on June 4 but it's STILL NOT trackable on the website!!! I'm trying soooo hard not to call b/c they probably won't talk to me since it's more than 14 days till we leave...it's 18!! Let's get picky here!! We have to get his passport ASAP!! Also stressful b/c they have his ORIGINAL Certificate of Citizenship with "ADAN JONES" as his name!!! This is stressing me out! Well, atleast I know that it's been opened and it's sitting on someone's desk.....SOMEWHERE (insert Jeopardy music here).